In most door to door categories, anyone can buy. In fiber, the serviceable footprint is the whole game. Knocking a street that is not lit yet does not just waste the visit, it burns the address: a homeowner told no twice is materially harder to convert on the third pass, when the build finally reaches them.
Fiber and telecom sales software for
the rollout.
Fiber canvassing is unusual: the territory is defined by the build, not by the market, and it changes month to month as new streets come online. Turtle Sales lets you draw territory that matches the footprint you can actually serve, track every door in it, and keep working when the signal in a new build area is not there yet. Selling for more than one provider? Each one gets its own workspace.
Free for 14 days. Cancel anytime.
- Territory follows the build
Redraw zones as new streets come online.
- Works with no signal
New build areas queue on device and sync later.
- Every attempt on record
Each visit to an address, with the rep and the time.
Why fiber canvassing has its own shape
The footprint also moves. A rollout adds streets continuously, which means territory is not a boundary you draw once at the start of the year. It is a boundary that has to be redrawn as construction progresses, and every redraw has to reach the reps the same day.
Finally, penetration in telecom is measured against homes passed, not against doors knocked. That makes a persistent, address level record of what happened at each home the core asset. Without it you cannot tell a street that converted at eight percent from one that was only half worked.
Built for selling fiber for more than one provider
What a provider program needs, set up once per workspace.
12 Example Street
Sold
Not Home
Not Interested
Come Back
Appointment Set
Do Not Knock
Already Has Fiber
Not Serviceable
SoldNot HomeNot InterestedCome BackAppointment SetDo Not KnockAlready Has FiberNot Serviceable
A workspace for each provider
Give each provider its own workspace: separate doors, leads, territories, outcomes and reports, with no data shared between them. Reps only open the workspaces they have been added to, and one person in several workspaces still counts as one seat. Growth includes 2 workspaces, Business 3, and Enterprise is unlimited.
Each provider's dispositions
Start from the Fiber Internet preset: Sold, Not Home, Not Interested, Come Back, Appointment Set, Do Not Knock, Already Has Fiber and Not Serviceable. Rename, recolour or add outcomes to match each provider's list, in each workspace separately.
Required details on every sale
The preset asks for the internet speed on every Sold, from a list you control. Add your own fields, such as the package sold, as a dropdown, text, number, date or yes/no, and make them required on the outcomes that need them.
A confirmation step before Sold
Sold asks the rep to confirm before it is saved, offline as well as online, so a home is not marked sold by accident.
Every attempt at every address
Tap a home to see each visit to it, newest first, with the outcome, the rep and the time, so the pass after a street goes live starts from the full record.
Sold reports for reconciliation
A weekly or monthly sold report for each workspace, with the columns you choose, including the internet speed. Export it to Excel, or have it emailed as a CSV on a schedule, and reconcile it against the provider's records.
Territory lock with manager override
Lock reps to their assigned territories, or only flag doors recorded outside them. Managers are never locked and can give a rep access to another territory. A door recorded offline is never lost: it is saved and flagged for review.
What telecom teams use in Turtle Sales
Territory that matches the footprint
Draw and redraw territories on the map as the build progresses, and assign them to reps so canvassing tracks serviceability rather than guesswork.
Offline capture
New build and rural expansion areas are exactly where mobile coverage is worst. Doors recorded with no signal queue on the phone and sync automatically on reconnect.
Do not knock enforcement
Do not knock is its own outcome, pinned to the address, and managers see every one the team has recorded on the map, which protects the brand in neighbourhoods you will be canvassing repeatedly over a multi year rollout.
KPI tracking per rep
Knock to sale conversion, callback rate and door counts for every rep, alongside a map of every door the team has knocked.
Automatic commission payouts
Per rep commission rates with automatic calculation and pay period reports, which matters for the contractor and subcontractor crews common in telecom canvassing.
Workday scheduling
Capacity controlled timeslots so canvassing shifts line up with the install capacity behind them.
Team messaging
Group and direct messaging in the same app, so a mid week serviceability change reaches the crew without a separate broadcast tool.
What it changes for a rollout manager
- Canvassing that follows the build rather than lagging it by weeks
- Each provider's doors, outcomes and reports kept apart in its own workspace
- Sold reports ready to reconcile against each provider's records
- Address history that survives multiple passes over a multi year rollout
- Complete data in new build areas where signal has not arrived yet
- Do not knock recorded at the address and visible to managers across the team
- Commission payouts that contractor crews can verify from the record
Frequently asked questions
Can we sell for several providers without mixing their data?
Yes. Give each provider its own workspace. Doors, leads, territories, outcomes, fields and reports are kept per workspace and never shared, and reps only open the workspaces they are added to. Growth includes 2 workspaces, Business 3, and Enterprise is unlimited.
How do we reconcile sales with the provider?
Each workspace has a sold report, weekly or monthly, with the columns you choose, such as the rep, the address, the time and the internet speed. Export it to Excel, or have it emailed on a schedule as a CSV, then match it against the provider's records.
Can territories be updated as the fiber build progresses?
Yes. Territories are drawn on the map and assigned to reps, and they can be redrawn and reassigned at any point, so canvassing zones can track the serviceable footprint as new streets come online.
Does it work in new build areas with no mobile coverage?
Yes. Doors recorded without a connection are stored on the device with their GPS fix and upload automatically once the phone reconnects, which is the common case in new construction and rural expansion.
Can we see conversion per street rather than per region?
Not as a per street report. Every door carries its coordinates and outcome, so the map shows exactly which streets were worked and how, and the KPI tracker reports knock to sale conversion, callback rate and door counts for each rep.
Does it support contractor and subcontractor crews?
Team and role management covers owners, managers, sales reps and closers, and each person carries their own commission rate with automatic calculation and pay period reports.
What does it cost?
Team plans start at $99 per month for up to 5 team members, with Growth at $199 for up to 15 and Business at $349 for up to 25, all with no per seat fees. Six month and annual billing is discounted at checkout. Larger rollouts are handled through custom Enterprise pricing with white label and SLA options.
Canvass the footprint you can actually serve.
Set up in minutes. Free for 14 days. Cancel anytime.